Remote PC Support Instructions

We use a program called LogMeIn for remote support of PCs. These instructions are designed to be followed in conjunction with instructions you are given by Rapid Business Systems support personnel over the phone.

1. Click the icon below.

2. Click the "Save" button.

3. Select your desktop, and click the "Save" button.

4. Find the install file on your desktop. Double-click it to begin the install.

5. Click the "Next" button.

6. Click the "I Agree" button.

7. Enter a descriptive name for your computer, and click the "Next" button.

8. Enter a password to secure your PC, then click the "Next" button.

9. Type in support@rapidbizsys.com in the "Email Address" box.
    Type in the password that we give you in the password box.
    Select LogMeIn Free, and click the "Next" button.

10. Click the "Next" button.

11. The program will install. Please be patient.

12. Click the "Finish" button.

13. You should see the LogMeIn icon in your system tray.